Service Support

May 13, 2020

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Pre-sales service 

Professional and comprehensive pre-sales service to provide you with professional guidance;

 

The company's main products: professional production of single-column and double-column CNC vertical lathes, horizontal boring and milling machines and other products. In particular, the vertical lathe series products launched by our company have been certified by experts at home and abroad in terms of R&D and innovation, and some of the products have reached a higher level in the industry, so that the vertical lathe series products have gained higher praise in the market.

Guide users to choose equipment according to demand output and investment scale;

According to the actual situation, we will make a feasible plan for you.

 

In-sale service 

In order to meet the high numerical control requirements of the modern machinery manufacturing industry, we specialize in the production of high-efficiency machine tools and improve the production efficiency of various industries;

According to requirements, issue production instructions and arrange production;

Real-time tracking of equipment production progress to ensure timely delivery.

  

After-sales service: 

On-site training users to operate equipment and guide safe production;

During the warranty period, it is our product quality problem, responsible for the warranty replacement;

The company's after-sales service department is responsible for receiving and handling customer complaints about product quality and service quality;

Follow up and visit new and old users from time to time to solve problems for users.

 

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